Help centre

How can we help?

Every plan includes a 14-day free trial with full features. No card is needed to start. At the end of the trial, choose a plan to keep publishing.

Instagram, Facebook, LinkedIn, TikTok, YouTube, Threads, Pinterest, Bluesky and X. Availability of some post types depends on each platform’s API.

Go to Settings → Channels, choose a platform and sign in with that platform. Postlenk only receives the permissions needed to publish and read post performance.

Platforms expire access periodically or after password changes. Postlenk emails you when a channel needs reconnecting, and holds affected posts until you do.

Postlenk analyses when your past posts received the most engagement on each channel and suggests or automatically picks the strongest upcoming slot.

Postlenk retries automatically. If it still fails, the post is marked Failed with the reason from the platform, and you are notified so you can fix and resend it.

Yes. Any post can be edited, rescheduled or cancelled until it starts publishing.

Go to Settings → Billing → Cancel plan. You keep access until the end of the current billing period.

Invoices are emailed after each payment and are available in Settings → Billing. Add your company name and tax ID there to include them.

Send a client a secure approval link. They can approve or request changes without creating an account, and every decision is logged.

No. Each client workspace is fully separate, with its own channels, members and reports.

No. Accounts are connected through each platform’s official sign-in, and we store only encrypted access tokens.

Workspace owners can export all content from Settings → Data, or delete the workspace permanently. You can also email privacy@postlenk.com.

Still stuck?

Our support team replies within one business day, faster on Business and Agency plans.

Contact support